Frequently Asked Questions

Casa Terra Cleaning proudly serves Surrey, White Rock, Langley, Delta, and surrounding areas in the Lower Mainland of British Columbia. Not sure if we cover your area? Give us a call at (778) 893-0374 or send us an email and we’ll be happy to confirm.

We use all-natural, eco-friendly cleaning products that are safe for your family, pets, and the environment. We believe in providing a thorough clean without harsh chemicals — so you can breathe easy knowing your home is truly clean and non-toxic.

Casa Terra Cleaning offers a full range of services including:

• Residential House Cleaning (regular, deep clean, move-in/move-out)
• Commercial Cleaning (offices, retail, small businesses)
• Real Estate Market Preparation (getting your home show-ready)
• Home Staging & Organizing
• Janitorial Services

Booking is easy! You can click the Book Online button at the top of the page, call us at (778) 893-0374, or email us at casaterrainc@gmail.com. We’ll confirm your appointment and send you a reminder before your scheduled cleaning.

No, you don’t need to be home! Many of our clients provide us with a key or door code for entry. We are a fully insured and trusted cleaning company, so you can feel confident leaving your home in our hands. Of course, you’re always welcome to be present if you prefer.

Pricing depends on the size of your home, the type of cleaning required, and the frequency of service. We offer competitive and transparent pricing with no hidden fees. Contact us for a free, no-obligation quote — we’ll assess your needs and provide a customized price.

This depends on your lifestyle and preferences. We offer weekly, bi-weekly, monthly, and one-time cleaning services. We’ll work with your schedule to find the best fit.

Yes, Casa Terra Cleaning Inc. is fully insured. Your home and belongings are protected, and you can have complete peace of mind when our team is in your home.

We understand that life happens! We ask for at least 24 hours notice if you need to cancel or reschedule your appointment. This allows us to accommodate other clients and keep our team’s schedule running smoothly.

Absolutely! Our move-in and move-out cleaning service is one of our most popular offerings. Whether you’re leaving a rental and need your deposit back, or moving into a new home and want it spotless before you unpack, we’ll make sure every corner is thoroughly cleaned.